Who we are
Our website address is: https://r3centerforchange.com.
Effective Date: August 19, 2025
At R3 Center For Change (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.r3centerforchange.com (the “Site”) and use our related services (the “Services”).
1. Information We Collect
We collect the following types of personal information:
- Contact Information: name, email address, phone number, mailing address
- Payment Information: billing address, credit/debit card details (processed securely through third-party payment processors)
- Health/Counseling Information: personal history and details you choose to share to receive counseling services
- Technical Information: IP address, browser type, device information, cookies, and usage data
2. How We Collect Information
We collect information through:
- Booking and contact forms
- Newsletter or email sign-up forms
- Purchases and payment processing
- Scheduling tools and client intake forms
- Cookies, pixels, and analytics tools (e.g., Google Analytics)
3. How We Use Your Information
We use personal information to:
- Provide counseling and other services
- Schedule and manage appointments
- Process transactions and send confirmations
- Communicate with you (emails, confirmations, newsletters)
- Improve our Site, services, and user experience
- Comply with legal and professional obligations
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Email marketing platforms (e.g., Mailchimp, ConvertKit)
- Scheduling tools (e.g., Calendly, Acuity)
- Analytics providers (e.g., Google Analytics)
- Professional or legal advisors, as needed
These providers may only use your information to perform services on our behalf and must protect your data in accordance with applicable laws.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to improve your browsing experience and analyze how visitors use our Site. You can disable cookies through your browser settings, but parts of the Site may not function properly if you do.
6. Data Security
We use commercially reasonable physical, administrative, and technical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time via the “unsubscribe” link
- Restrict or object to the processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our Services are intended for adults 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of our Site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:
R3 Center For Change
Email: Info@r3centerforchange.con
Address: 17949 Main St unit 171 | Dumfries, VA 22026-8006